![]() Release the power button when the Microsoft logo screen appears. Press and hold your Surface’s power button for about 20 seconds. Youll be taken to a blue screen that looks somewhat like. Then, hold Shift on your keyboard and click Restart. This method applies to the Surface Pro 5 (or newer), Surface Book 2 (or newer), and any Surface Laptop, Surface Go, or Surface Studio model. To do this, open the Start menu and open the power menu in the bottom right corner. ![]() 7 Surface Go Microsoft Information & communications technology Software industry Technology 7 comments Best Add a Comment Same device here. The steps to force a shutdown vary depending on your Surface model. Installing Windows 11 on Surface GO 1 What is the best way to upgrade to Windows 11 on the original Surface GO It has 4 gigs of Ram and 64GB storage. Close all open applications, so you don’t lose unsaved data. Force Shutdown and Reboot Your Surfaceįorcefully shutting down your Surface can resolve issues with malfunctioning hardware components-camera, microphone, USB ports, etc. You can temporarily disable the antivirus, just to be sure.ĥ. If you use an antivirus, review its settings, and ensure it isn’t stopping apps from accessing your Surface’s camera. ![]() Some third-party antivirus or malware protection software have settings that can block an app’s webcam access. Enabling this option grants camera access to applications installed outside the Microsoft Store.Ĥ.
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